FAQs

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FAQs

Delivery

We are currently aim to deliver your order within 7 working days.
You can track your orders in My Account > My Orders.

No, they’re on us! You can place your order knowing that the price you see is the price you will pay – no surprises!

Yes we do! You can find your nearest shop here

You can freely place your order with no extra costs. Please allow an additional day for delivery.

During busier periods for example the sales or Black Friday we do sometimes encounter some delays. But we try our best to get everything with you as soon as possible. You can track your orders in “My Account” > “View My Orders”.

Other

You have the possibility to call directly Klarna’s Customer Support: Nr – 020 300 50833. Or you can also visit their Customer Support page.

You can check that your order has been received by logging into your account on My Account > My orders. Please also check in your spam folder, if you still cannot find the order confirmation email you can either contact us by Facebook Messenger, or click here to email us.

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